Shipping policy

At Chestnut Connection our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our warehouse for dispatch within 24 hours after the order is placed. In order to assure freshness of your product, fulfillment is ONLY done Monday - Wednesday for orders received before midnight the Saturday before.
• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. US orders are primarily shipped by FedEx, and occasionally by Priority Mail or Priority Mail Express, which are US Postal Service products. After processing and leaving the warehouse, items usually take between 2 and 7 days to arrive at their destination but can take longer from time to time.